This week's content dealt with Information System Development. Within this topic, Change Management has been discussed, which I encountered in one of my prior courses "Management of Information Systems" at my home university "Maastricht University" already. I think this is a very interesting as well as highly important concept.
Change Management describes a process to coordinate and control the transitions of individuals, teams, and organizations from a current to a desired future state. You can look at it from two different points of view: on the one hand, there are the people, who implement the change, namely the managers. Their task is to effectively communicate the intent and necessity of the planned change and ensure, that processes, users and the organization in general, understands and implements the needed changes. On the other hand, there are the individuals, who receive the change and have to implement it and work with the changed processes, technologies, or the like. It is critical that they understand why the change is needed how it is being implemented, and in what way it affects their day-to-day operations.
The purpose of Change Management is to "have a systematic method of evaluating change requests, prioritizing, scheduling resources for implementation and the appropriate level of support".
I deem this concept as highly interesting and important in a world that is constantly changing and where technological advancements are being developed and applied in an incredibly high speed. Without effectively changing and adjusting to the rapid advancements in the business world today, companies risk loosing their competitive advantages in the sense that they become way less efficient than their competitors. Additionally, if the change is necessary to fulfill customer's needs and wants, they may loose any foothold in the market, which eventually results in the force to go out of business.
Sources: http://www.change-management.com/
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